SuperReceptionist is a cloud PBX - a hosted business phone system - that allows you to record, route, forward and track every call that your company makes or receives. You don't need a call centre or an expensive EPABX machine or even employees working in two shifts just to answer calls. You only need a SuperReceptionist phone number. Read on to know why.
SuperReceptionist has it all figured out so that you project a professional image and never miss a business opportunities while you travel or vacation. It's simple, flexible and endlessly customizable.
A customer calling on your SuperReceptionist number is greeted with a customized professional message . Next, SuperReceptionist offers the caller a menu of options that they can choose from. It can even connect them automatically to the agents they are familiar with. All this and more can be configured through the web panel and changed on the fly.
The beauty of SuperReceptionist is that you can create as many departments as you want. You can have sales, marketing, finance and more -each department with their independent extension. SuperReceptionist takes the input and instantly directs the caller to the right department. Time-stamped notifications are sent via SMS and email for corroborating the time and receipt of the calls. Each and every call landing on your system is recorded and archived for future reference.
There will be busy days in your business. But you don�t have to worry about missing important calls because the SuperReceptionist has your back. The caller can simply record a voicemail. This message is sent to your email, allowing you to make a call-back.
Fax machines are out. SuperReceptionist is in. The caller can now send a fax straight to your email. The fax is sent in a PDF format. Features
SuperReceptionist offers a host of features that make call-handling a breeze. Your callers are greeted with a customized professional message, followed by a menu of options to pick from. You can also automatically connect your customers to agents they are familiar with. If you can�t answer calls at the moment, let them leave a voicemail and you can call them back later. Configure all this and more through a web panel you can access even from your phone. Broadly speaking, here are four reasons SuperReceptionist is awesome.
SuperReceptionist offers you great flexibility in choosing the right business phone number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you already have a number of your choice, we provide Number Portability too.
SuperReceptionists Automated Voice Response System (AVRS) allows businesses to automate telephone transactions, delivering better service at lower costs. With its Smart Call Management and Voicemail feature, you never miss a business lead
Create a powerful first impression on your customers by having a sleek Welcome Message that adds to your reputation and portrays your desire to take your customers seriously. If you have international presence, you can have the welcome message in the local language of your choice.
SuperReceptionist gives you complete online control of your phone system with its integrated Real-Time Analytics and Notification systems. It is easy to set up, configure and edit, and you can monitor and access your call records anytime. Moreover, the SuperReceptionist Android App truly lets you go mobile.